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SmartFix Lab Repair Services

Services & Charges

IT Services & Charges

At SmartFix Lab; We pride ourselves on great customer service. And we know that the idea of posting your much-loved device to some company on the internet might feel daunting. 

We’re dedicated to delivering a quick and efficient service to resolve all kinds of technical and electronic problems for home and business users. We aim to keep this simple for you. You can post in. You can Pop in. So if you’re local or further afield. SmartFix Lab has you covered. 

As a Customer of SmartFix Labs, you are the most important aspect of our business. We provide efficient, quick, and friendly service, building strong relationships with all our customers, rest assured your satisfaction is our number one priority.

SmartFix Lab’s prices for in-store services vary by the type of device, the status of the device, and the specific service. If you want to know how much our fees cost for in-store visits and for those thinking of sending in their devices check out the breakdown below:

Services & Charges

£-

Postage Fees

All of our prices include return postage at a service such as Royal Mail’s Tracked 48 service. Our carrier is subject to change based on the best service levels for you but will be returned on a 48-hour tracked service with insurance up to £100.

You have the option at booking to select higher tiered services. They are as follows.

  • Tracked 24 Hour Service with £100 Insurance: £5.95
  • Tracked 24 Hour Service with £500 Insurance: £11.95

£70

Service Prices

Our prices are based on a flat fee approach to pricing.

So you don’t have to worry about labour times running away with your hard-earned money.

Please do keep in mind, that it’s impossible for us to cater flat fees to every scenario.

For that reason, please consider these fees as a likely estimate and know that we will contact you with an exact quote should the price change.

£60

Software Services

Our Software Services cover all software-related issues from Application problems to “Bluescreen” issues and other Operating System Errors. If it is software related this price covers it.

Please note: Some of these symptoms may be caused by hardware issues

£49.99

Diagnostics Bench Fee

This charge applies if you have requested a diagnosis of a fault.

This charge will also apply if we have diagnosed a fault and you choose not to proceed with the repair or you decide to cancel your repair.

£69.99

Liquid Damage Repair

Smartfix Lab has a high success rate of repairing Liquid Damaged devices, In fact, the only devices we haven’t fixed are those which are uneconomical to do so.

Our flat fee of £69.99 covers a full strip down, clean, and Ultrasonic bath of the affected parts and this act alone can often save a device. In the event that it doesn’t you will be contacted to discuss your options.

£70+ parts

Flat Fee Labour / Console Repairs / PC / MAC / Laptop

This should be used as a guide price for a labour fee for anything not listed above. Some devices, such as a Nintendo Switch may cost less whereas other devices may cost more.

Regardless of whether the price is more or less, we will contact you for your authority to proceed.

£variable

Motherboard and Component Repairs

Our Component-level repair service offers component-level repairs on PCs, Laptops, and other IT hardware that can fix a number of faults. This tier will cover basic soldering jobs. For more complex and intricate motherboard repairs, like rebuilding electrical tracks, we’ll assess the damage and provide a clear cost estimate before proceeding.

You can see our Motherboard Repairs page for more information.

Please note that complex repairs like this may affect our standard timeframes depending on parts availability.

£50

Phones, Tablets and Other IT Hardware

Whilst we would love to add prices for each unique item to give you the best possible idea of costs, it’s simply not possible to do so for every phone, tablet, or smartwatch on the market.

SmartFix Lab holds stock of Screens, Batteries, and Charging Ports from all major manufacturers and can get anything else the next working day.

Prices start from as little as £50 but If you would like an exact quote on something, please contact us and one of our team will get back to you as soon as possible.

PC & Mac Repairs

Years of experience in PC & Mac repairs,our technicians have a very high success rate at bringing devices back to life.